[pull_quote_center]Before deciding whom you should entrust your website, take time to get to know the person behind the offered services.[/pull_quote_center]
STEP 2: PLANNING
Getting clear agreement and pin-pointing details about the project is an ideal way to start. This step is when the client talks more and web designer listens and gives guidance towards decisions made.
Flexibility varies for every web designer
Terms and conditions, prices, length of project, and other working details set between clients and online services providers can usually be adjusted according to convenience of both parties, more so of the client. You can find some that have rigid terms which are all laid out in their websites, some even require clients to sign a contract and some are more accommodating and would adjust according to what they think is best for their clients.
Make sure you read fine prints on terms and conditions and clarify whatever agreement you set with your designer. Better yet, if you are not comfortable with anything, always ask and discuss about things before it’s too late. A good web designer is definitely someone who knows how to compromise and put their client’s interest first. Website services providers know best of the fact that its hard to be careless online because of opportunistic people that’s why understanding providers would always give way to client’s wishes to win over trust and give assurance to them.
Good web designers always follow the rule of give and take
Give and take or vice versa. A genuine web designer would always consider the wishes of their clients as we have mentioned beforehand. Having said so, they won’t hesitate to give an effort to show their clients something that will convince them to trust. Especially when talking about payments, it’s just fair if some clients ask for progress on their website project or perhaps a sample of their website before parting with their hard-earned cash. As a web designer, we might lose time but it’s just right to show determination in our end to win over clients. Just like how retailers give out trial or samples of their products/services, we should also invest time and effort to give something to our clients before asking.
Web designers should also explain you exactly where every penny ends up. Because website prices’ range is very wide, it’s really hard to question someones quote. It’s also a good idea to reverse the situation and be upfront with your budget and find someone who is willing to work for you within your budget and not the other way around. Some designers can charge very high because of unnecessary fees which means you as a client should also know the value of your money. Price does not equal quality; it’s not always the case where you get what you paid for applies. Always look for a web designer that charges reasonably. It’s unfair to pay too much for services that other providers can do better and price cheaper. On the other hand, paying too less also leaves your designer less equipped for the project considering that websites also cost investment of time, money and effort from their end.
STEP 3: WORKING PHASE
Working on a website project is a two-way process. Clients job is to direct and give constructive feedback for the service provider to work on and reciprocally, the web developer/designer should also put the client’s words into use.
Communication is very important
In any type of work undertaken, it has always been said that communication is an important factor that drives good result. From start to finish, creating a website will always be interaction between the client and the designer. Unlike any other service providers, website services is the type of work that can be done remotely. You have the choice of the working set-up. Some people prefer to do the work face to face, but usually, others do it both remotely and in site or just purely through phone, email, etc.
On a web designer’s point of view, for us we feel more comfortable working remotely for the bigger part of the work. The pressure of being “watched over” is not there therefore giving us more of the concentration and ease that we need. The beauty of website services is that it offers convenience for the client and the web services provider alike. It doesn’t demand us to be physically present all the time and provides us options to agree between ourselves such as when to meet, mode of communication, and other necessities.
Ideally, its best to meet initially with your provider. Not only would it allow proper introduction of each, but also for clarity of agreement and passing of intricate work details. After getting the trust and confidence of a client, the website project is then entrusted to the designer and is overseen by communicating online or by phone.
Ask your web designer on what communication options they can offer. Choose wisely considering the project in hand, time management, and of course the convenience for you and your designer. A good provider should always have time to discuss things with you and shouldn’t have any issues in responding promptly considering we are always working online. Nowadays, the internet offers a lot of inexpensive ways to communicate. Clients and providers can even send files to and fro with ease and links can even be shared where clients can keep track of how the website project progresses. Be creative, for example, if you are not a techie person, you can grab a pen and paper and start scribbling an illustration/notes, take a photo of it and send it over.
Miscommunication often leads to a chaotic working atmosphere, creates unnecessary tension, and more often than not, leads to a project that is out of expectations. It’s not always the designer’s responsibility to “get things right”. Being a good client also does a lot in a website project; giving clear instructions and giving honest feedback directs the project to the right way. Simple things such as listing down questions before a phone call or giving enough information in your emails really does a lot. You can always use all means of communication as long as you are both comfortable with it. Some people can better explain themselves over the phone, some don’t. Some are good at writing, some with illustration. At the end of the day, its best to respect each other and compromise in a method that both are happy with.
STEP 4: RESULTS & FUTURE WORK
A successful website project is all about the thumbs up from the client and that satisfying feeling from the designer. Coupled with the outstanding project result is a satisfactory use of resources that includes time frame and properly spent finances. Good website services providers work for what their clients paid for and even beyond that. Results phase should be the time to appreciate what is done, least stressful stage of the process, and of course, the inclusion of future plans.
Website’s outcome should be satisfactory for both parties
Web designers are aware that there will always be room for changes in a website no matter how polished it may be. People have diverse perception on things and when it comes to websites, clients have the last say of how they prefer their websites to be done. Designers shouldn’t be selfish to impose their choices for a client’s website, unless it involves functionality and other advantages for the website, web designers should respect what the client wants. As for the clients, asking advice from your provider would definitely bring more positive changes to your website. Good website services providers know what’s better not only on the looks but for overall functionality and user experience as well. Trust that us web designers have the same goal as you have that is to create the best possible outcome, after all, a nicely done website is a designer’s pride and fulfillment that we are even proud to put our stamps on it.
Just know that clients are entitled to have a reasonable amount of revisions before getting the website up and running. Some providers allow few changes wanted in the last minute and yet again, some providers may charge. As a client, you should be wary of this and allow sufficient time to review your final website draft, check every element, every link, every image, text and even ask friends, family or colleagues to test the website as well. List down all the changes you need and remember to always be respectful to your designer and don’t forget to point out the positives before diving to the negatives. We are all human after all and the way you deal with your designer sometimes determine how they handle the project as well.
Finally, when everything is done and dusted, give what is due and don’t forget to leave your honest feedback for your provider. If you think you have had a very good designer, spread the word and help other people experience a good service that you had. If you are not 100% satisfied with your designer, be the better person and point out the things that you think needs improving; this will not only help the person but will also somehow avoid other people to experience the inconvenience you may have had with this particular website designer.
It will always be a win-win situation for you and your designer to see your website live online with all the work and effort you have both invested despite of any difficulties that you may have encountered.
You should agree on what lies ahead for the website
So what happens next? Your website is live and you can finally see the result of hard work. Before saying goodbye to your dear designer, its best to discuss the future of your website with the maker. Ask the questions you need to ask. What if you need changes after few weeks? How to you get the website on the ranks of search engines?
There are two options your provider can offer; to help you further or to teach you how to do it yourself.
First choice will of course cost you a fee which usually will be done monthly but if you have more budget for website management and marketing and you want the best for your website, obviously this is the best choice. Also, if you are not a techie kind of person, then perhaps a few months of help won’t hurt. Web services providers are also usually capable of helping you towards promoting your website through social media, adverts, search engine optimization (SEO), and other ways of marketing. They would also be happy to do changes inclusive in your monthly fee as well as manage domain and hosting matters for you. Having a web master best works for websites such as online shops, news pages, classified sites, and other websites that needs regular updating and editing.
On the other hand, if you have a good grasp of computers and online basics, you can also ask your web designer to teach you how to manage your own site. This is ideal for personal websites, small businesses, blogs, and websites that don’t require much changes.
But of course, you can also opt to find a new web master and usually, clients are more than welcome to contact designers if ever they need help.
Don’t forget to clarify things with your designer especially about the copyright and privacy of your website, finalize contracts if you have one, re-check invoices, ask for domain and hosting details, and basically just double-check everything as your website if finally handed over to you.
Congratulations! You are now ready to hire your own web designer and create your own website! These are just few pointers I can share and of course you can add more…
Don’t forget to be yourself when dealing with people you want to entrust your website with. Don’t hesitate to be honest, open and just enjoy the experience. The person behind the computer who is working to build you a website also wants the best for you. Above all things, take initiative, be knowledgeable about all things and be careful of dealing with the wrong people.
P.S We can give you free options, suggestions and advice for free! Please don’t hesitate to contact us, we don’ bite 🙂